NCC ISSUES NOTICE TO LICENSEES TO UPDATE ADDRESSES & CONTACT DETAILSN

Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d'Ivoire and Senegal, the Nigerian Communications Commission has announced that services have now been restored to approximately 90% of their peak utilization capacities.

The Nigerian Communications Commission (NCC) hereby notifies all its licensees about their obligations under the Licensing Regulations 2019 to update any changes in their addresses and other contact details within seven (7) days of such occurrence. This is important for ensuring effective regulatory oversight and maintaining communication with the licensee.

Accordingly, the Commission hereby requires licensees to update any changes to the following information via its eServices platform accessible at https://eservices.ncc.gov.ng on, or before January 9th, 2025:

  • Physical address of the principal place of business (including postcode, geographic coordinates and landmarks)
  • Mailing address (if different from the physical address)
  • Email addresses
  • Telephone numbers
  • Names and details of contact personnel

Please note that appropriate sanctions will be applied in cases where physical address submitted by the licensee cannot be located.

For further information, please contact: licensing@ncc.gov.ng

Signed:

Reuben Muoka
Director – Public Affairs

Requirement to Notify the Nigerian Communications Commission of Changes in Address and Other Contact Details

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